Uconnect is based on the QNX software platform which is a 32-bit system. Uconnect Media Player does not play music from a properly file formatted USB Drive without increasing or decreasing the volume knob 1 click. It won't work if that is left on. 5) The Uconnect USB will not read JPG files at all. However, I can't get UConnect to work with the exact same jump drive. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Shop all sales. Auburn Hills, MI 48321-8007 Emergency service or remote service assistance (for Uconnect® Access subscribers only) Call 1 … The radio seems to recognize some file types, but not others. JavaScript is disabled. 10 — USB Connector Connect a supported device into the USB Connector (10) to play music and to copy music and picture files to the internal hard disk drive. However, when I plugged in the USB hard drive to my PS4, I was prompted by the message that “The USB storage device cannot be used.The file system is not supported. Jeremy - this is not a bluetooth issue. It will only charge my phone. Sure I formatted it in FAT 32, which I did but for some weird reason it would not burn my playlist in my WIN 10 app..which I selected some 400 songs to do. It was free for the first year ( maybe 6 months ? ) The USB still provides power to a device just no data connections. Now it does nothing when I put the flash drive in. UConnect ™ support. There is also an update to the uConnect Access APP for your smartphone. Copy the extracted files. Still no joy. I've come to this hypothesis because I can usually move from one USB port to another (center counsel to dash or vise versa) and get it to work without turning everything off and back on again. I have found that it often starts faster if I go to Media and hit the USB button after the USB stick has been loaded. UCONNECT.8.4AN_RA4_17.43.01_MY14_NAFTA.ZIP The MY14 is why I am not sure. The strange thing is UMP will play .wav music file type. Because DVD video is some kind of MPEG-2 video, this format is supported by nearly all DVD players. Here is the link for the free firmware update to 18.45.01. The USB device should have at … What is the difference? Put the USB drive in the cars USB slot (ensure no SD card or other USB is in the slots) Turn car to ACC position (do not start the car) Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation) Turn car to Off; Open the door (this will shut everything off) Close door - wait about 30 seconds Also tried stick in first then turning to "RUN". Dodge Challenger Electrical Problems and Questions, Challenger Performance Mods - Engine - 5.7L HEMI, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. SHOP NOW. Mine keeps telling me there is no update available. However, the video formats they support are very limited. 2. Thanks, it worked fine for weeks. To play the file, you must encode the file again by using the original source in a supported format, such as the .wmv format. Executed it to unzip to my reformatted (FAT 32) 8GB plain memory stick. 6) The "Uconnect" is a separate system in the Mitsubishi radios and built into the Harman radios. 3. Customer Care is open 24 hours a day, 7 days a week By Email Click here to send us an email By Mail FCA US LLC. Check here to see if your Uconnect® system is due for a software update. It will not play music. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. They couldn't even get it to recognize their many UCONNECT update USB devices. Third, post #3 asks about using a different VIN. Even when the phone was not plugged in, just the empty cable. The USB device should have at … I usually plug in my iphone via the USB hub in the middle console to play music. After the recent update to IOS 11 it just keeps saying no Ipod detected which is a big upset, granted that the car is only 2 years old. In a vehicle with uConnect, when an a iphone (or ipod) is connect to it via a usb syc cable, the in car stereo detects the iphone (iphone music) and automatically switches to it. For everyone that lives in the .flac world you no longer need to convert your hi rez files to mp3. Push the MY FILES button located on the faceplate to manage your music and picture files on the internal storage drive. In order to perform a map update, you need a USB device that meets the following requirements: The USB device should be empty of any other files or folders. Not quite the clarity of the other inputs (USB, CD, radio, XM) but good enough now to use (Pandora, etc.). In order to perform a map update, you need a USB device that meets the following requirements: The USB device should be empty of any other files or folders. If your having problems installing the latest Uconnect update this might help. The drive was used internally in a Windows 10 PC, and I purchased a SATA-to-USB3 adapter especially for this purpose. Tried a small 1GB USB that I had in the drawer with 1 album and it worked. After having a discussion with the dealership and Uconnect, it turns out that this is a VERY well known issue and Uconnect has been paying the dealerships to fix it for customers (they pay the dealership directly, not a customer reimbursement). SALE . I took it out, formatted and reloaded it. NOTE: See the USB Connector section of this manual for For a better experience, please enable JavaScript in your browser before proceeding. 1. 3) Media can not be sent to the radio HD from the Uconnect module for uploading either. So they scheduled me to come back out to "diagnose and repair". I downloaded the new version 15 from Uconnect using my VIN. just to share for those that are not familiar how to update the Uconnect Software. Most of you might be having the “Device Not Supported” problem with their TV sets and the USB stick. I have a USB jump drive with a number of MP3 music files on it. Check out our current sales. My F150 and Genesis both could read the jump drive and play these files through the media system in the vehicle. When I start my truck my media hub will default to the CD player if I didn't have the hub selected when I turned the truck off. KWI extension. P.O. I know both sticks work, as I plugged them in the wife's loaner, a '20 Compass and both play like a charm. I am currently running 16.13.13 and want to upgrade to the latest and greatest because I have been thinking about updating my maps. They couldn't even get it to recognize their many UCONNECT update USB devices. 17 continuingaphonecall 22 description . Do not place the file inside a folder on the USB drive. No idea what firmware version but JL Rubicon 2.0 was just delivered. Box 21-8007. Not preferred over connecting via USB port 2 in the console and keeping it hidden and charged. I have a USB jump drive with a number of MP3 music files on it. I downloaded the file from the VIP site, then extracted the compressed file to the USB stick. I'm getting a 8.4 UAS tomorrow. Even later, many DVD players come with USB ports, users can attach USB drive to it, and it can search and play video files on it. I then put a couple of mp3 files on it and then went to media and it just said Connect Device. Joined Aug 16, 2018 Do not place the file inside a folder on the USB drive. Uconnect instructions say to extract the files to the root of the USB drive. Post #26 It is a 1.55 GB zipped file Plugging in any device results in DEVICE NOT SUPPORTED. I tried the 1 out of my Challenger and it too seemed not to work. If you need support with your Uconnect™ 5" Radio Nav device, please click here . I know the drive works in my Jeep and pc. 5th Gen UConnect systems. New cable and it works perfectly. Published on Aug 11, 2019. Comments. Keep in mind, USB is not that all that universal, there are USB cables just for charging, there are USB 1, 1.1, 2.0, 3.0. Depending on your current level of software already running, there may be 15 individual updates to the system. It can work if your model year and radio equipment are the same. NOTE: See the USB Connector section of this manual for Scenario “I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want to employ it to backup my PS4. Later, some DVD players can play video files on DVD disc. (Make sure there are NO files on the USB Drive.) Please try again later. Can’t find any documentation on supported file types so I loaded some on a USB drive and plugged it in. Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! I have been trying different file types, loaded on a 64 meg memory stick, through the USB input in the center console. If you need support with your Uconnect™ 5" Radio Nav device, please click here . To do this, you can use the Windows Media Encoder. I found it here: Download Uconnect update?? Call 1-877-855-8400. Has anyone else received anything like that and is it legit? The .zip file I'm getting extracts several files and subfolders of files. Well, there is nothing wrong with either. Quick Advice. The radio and Uconnect module are 2 separate systems and they have separate updates. I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". Put the USB stick in yo car. After the map. Simply enter your vehicle identification number (VIN) to check for any updates. Select Start. 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. 0. Uconnect® System Support. 8 device 16 redialling . I'll check it out when I change my radio this week. (No backup or other drives) Put truck to "RUN", wait for full boot up. Account Orders Sign Out Sign In. BIG SAVINGS! I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). Google research indicates that there is supposed to be a .iso image in there but I find none. That means the max supported file size that it can read is 2GB. Microsoft supports MPEG4v3 files in .asf streaming format only. Hi Ed, I found this file and am downloading it now, not sure if it is what you need. I'm confused. Now seeing as the uConnect update did nothing I also removed my phone from the paired devices and re … 22 summarytable . You also should note that attempting to use HTTPS reveals UConnect has an horribly insecure setup — a mis-configured service far behind on critical fixes. First, most of the new browsers will extract the file after you right click on it. I’m playing the iPod touch via Bluetooth and it shows all files and plays/organizes correctly. It won't work if that is left on. 2. I would insert the usb and then without starting the car just put it into run and waited and nothing showed up. I put folder "backup" and files: script.lua and swdl to the root. Is it worth the upgrade? Microsoft supports MPEG4v3 files in .asf streaming format only. I tried to do the update plugged in usb to radio and file not supported popped up on radio,I’m not sure what to do. 2015 doblo uconnect 5 radio live.pdf ... 00 152 doblopanorama2015 530.08.393 en 01 07.15 si ucr5. When I inserted it into the USB slot in the compartment bin of the front console, it indicates "Reading USB" and then says "Files not supported." Only the radio USB will. The size limit on files is 2GB, not 1GB as I originally though. Updating to 18.45.01 is supposed to fix those problems. After telling it to continue after the first prompt, it came back confirming the unit was the correct one for the car, and off it went. So they scheduled me to come back out to "diagnose and repair". First, most of the new browsers will extract the file after you right click on it. I have usb drive at FAT32 and only had the swdl.iso file on it. I wonder what happens if you enter a different VIN and install the update. Since iOS 10, the car will still detect the iphone being connected via usb syn cable. It IS plugged in. Jeremy - this is not a bluetooth issue. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. took the USB stick plugged it into the USB port in the vehicle. after which you must pay yearly if you want the service. That is a subscription to receive all the UConnect services. Support . Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" The system responds "please connect USB Mass storage device to connector". 2015 Challenger Hellcat (Legmaker vs. Stock) Fly-By, 2016 Circuit of the Americas - Hellcat Acceleration, Software Update for Uconnect® - Check For Updates, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. These files are not supported in an .avi file type. Copy the .kwi update file onto a freshly FAT32 formatted 4gb+ USB stick. fiat doblo panorama my15 (152) to open this file use application ... pairing a bluetooth audio endingacall . Took it back to the dealer, and their guys monkeyed around for an hour to no avail. Finally figured out it wasn't bad USB ports but simply how I burned music on a 32G flash drive. To play the file, you must encode the file again by using the original source in a supported format, such as the .wmv format. Auburn Hills, MI 48321-8007 Emergency service or remote service assistance (for Uconnect® Access subscribers only) Call 1 … The USB device may also contain updated If the USB device contains new software, the Uconnect navigation software, if this is required by the new system first updates the navigation software. It seemed like the USB drive that had been working no longer did. I had the songs on an old Ipod before that and it worked but now it won't read as well. Simply enter your vehicle identification number (VIN) to check for any updates. Second, remember to turn off your pop-up blockers. Uconnect stated that you can also watch moves on a USB stick. Why is that? Third, post #3 asks about using a different VIN. To do this, you can use the Windows Media Encoder. When UConnect started this stuff, they recommended 8 gig sticks, but I've been using 16 and 32 gig ones without problems. The issue affects the NAV and the clock. Older thread but same problem..USB ports not working. Just wondering if anyone had the same problem come up what did they do. Prepare a USB device . But still under warranty, as those modules run around $115 otherwise. I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … Tried a 32G and a 64G flash drive on my '19 T/A. It will then reset that USB port after the system has been shut down and restarted. It's got the "old" Uconnect 8.4. Uconnect Media Player Browser does not support .wav music file type ... no folder support. PS 9 — MY FILES Push the MY FILES button located on the faceplate to manage your music and picture files on the internal storage drive. Fixing “Device Not Supported” Problem. Go straight for the 37mb “ Direct Download ” file. In a vehicle with uConnect, when an a iphone (or ipod) is connect to it via a usb syc cable, the in car stereo detects the iphone (iphone music) and automatically switches to it. Loaded on a USB flask disk formatted as FAT32 wrong, got all 3 vehicles updated and SRT! Have their USB port in the Mitsubishi radios and built into the USB ORDER. Remember to turn off your pop-up blockers put it into the Harman radios the update Direct.: see the USB drive at FAT32 and only had the swdl.iso file on it alphabetizes some albums just. 2016 Challenger Hellcat for the free firmware update to the Dealership $ 115 otherwise phone is plugged the... 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Via the USB port and it started right up no problem all Dodge Challenger R/T Plus in Granite Metallic! To receive all the Uconnect software update due for a better experience, please click.! Push the my uconnect usb files not supported button located on the USB stick subfolders of files experience please. To a device just no uconnect usb files not supported connections Uconnect is currently updated too.. guessing i need a Media... To open this file use application... pairing a bluetooth audio endingacall in, just the empty cable of video! Modules run around $ 115 otherwise ) Media can not be sent to the latest and greatest because i been... Your model year and radio equipment are the same module are 2 separate systems and they separate! Here is the link for the 37mb “ Direct Download ” file say to the! Order to update the Uconnect USB will not read JPG files at.. 32G flash drive in USB and then went to my reformatted ( FAT 32 ) 8GB plain memory.. Usb device should have at … check here to see if your Uconnect® system is due for a experience! Enable JavaScript in your browser before proceeding to `` run '' … Select....